You have just returned home from your travels or have said farewell to a tenant you found through SabbaticalHomes. After you’ve had a chance to pick up some groceries, unpack bags, and sort through photos, you’ll be ready to get back to your routine.
You may have announced the match on SabbaticalHomes before the stay, or you may be taking care of that now, after stay is complete. But wait, there’s one more thing to take care of: leaving a review!
Related: Contract & Lease Guidelines
Why Should I Post a Review?
Leaving a review is one of the best ways to be part of . Reviews provide valuable insight into the homes and tenants who make up our community. When you’ve found the right match for a home or tenant, it’s helpful to share your experiences so others can see if that member would be the right fit for them in the future.
If you had a delightful experience visiting a home, take a few minutes and leave comments about the home itself, its amenities, location, interactions with the owner, and any other highlights. Conversely, if you had a negative experience, it is equally important to give fair, constructive feedback to let everyone know what to be aware of if they engage with this owner. Even if the visibility for that listing is currently marked Hidden, you can post your review to display when the listing is Visible again.
As a homeowner, it is helpful to leave reviews about your tenants; mention how responsive they were in communicating, the condition of the property upon departure, and if payments were made in a timely manner.
How do I Post a Review?
To leave a review, please follow these steps:
- Both members must be registered with SabbaticalHomes.com
- Login your account and go to your Messages dashboard
- Select the conversation associated with the member you matched with
- Click the “Post a Review” button
- Rate your experience and fill out the form carefully, leaving fair and useful information
- Your review will immediately be posted on the other party’s listing and/or profile as well as your profile
You are also able to edit or a remove a review you’ve written at any time.
Can I Respond to a Review About Me?
Yes, members can post a response to the review, usually we see people thanking the other member for a great stay or a wonderful experience. Having a dialogue in the reviews area of your listing is a great way to share a little bit about your communication style when other members are searching through listings for their next home or tenant.
When another member reviews you, you will receive an automated email message letting you know and providing a link to sign in and respond to the review.
How do I Earn Trust Points with Reviews?
You’ll earn Trust Points automatically every time you post a review, receive a review or respond to a review about you. Your overall Trust Score will increase by interacting with others on SabbaticalHomes, and reviews are an easy and helpful way to do that.
To put it in perspective, new members might have a Trust Score of 20 points or less. Longtime members who have made multiple matches, written reviews and referred others would be expected to have a higher score (50 or more points).
Related: Learn More about Trust Points